Privacy Policy
How Manchester Gutters uses the personal information you give it
Who is responsible for your information
Manchester Gutters is responsible for the personal information collected through this website. You can contact Manchester Gutters about your information at info@manchestergutters.co.uk.
What information is collected
- Enquiries: when you send the quote form, or call or email, Manchester Gutters receives the details you give: your name, email address, phone number, postcode and a description of the work.
- Website use: only if you accept analytics cookies, Google Analytics and Microsoft Clarity collect information about how you use the site. The cookie policy has the details.
How it is used
Manchester Gutters uses enquiry details to reply to you, arrange a visit, give you a quote and carry out any work you agree to. The legal basis is taking steps at your request before entering a contract, and then performing that contract.
Website analytics are used, with your consent, to understand which pages are useful and improve the site.
Manchester Gutters does not sell your information or use it for marketing without your agreement.
Who it is shared with
Your details are shared only with services that help Manchester Gutters run the business, such as email and website hosting providers, and only for the purposes above. Google and Microsoft process analytics data if you accept analytics cookies.
How long it is kept
Enquiry details are kept for as long as needed to deal with your enquiry and any work that follows, and to meet legal and accounting requirements. Details from enquiries that do not lead to work are deleted when they are no longer needed.
Your rights
Under UK data protection law you can ask to see the information held about you, ask for it to be corrected or deleted, object to its use, or withdraw consent for analytics at any time with the "Cookie settings" button. To make a request, email info@manchestergutters.co.uk.
If you are unhappy with how your information has been handled, you can complain to the Information Commissioner's Office at ico.org.uk.